Privacy Policy

Background

May Business Consulting Ltd understands that your privacy is important to you and that you care about how your personal data is used.

We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law. MBC is ISO Certified by Bureau Veritas, and member of the United Kingdom’s Information Commissioner Officer (ICO) with Reg. No.: ZA182328, since 2016.

1. Information About Us

May Business Consulting Ltd.

Company Registration No: 8993103.

Trading Office: The Pinnacle, Midsummer Boulevard, Milton Keynes, Bucks, MK9 1BP, United Kingdom

Registered Office: Sun & Moon House, 33 Market Square, MK11 1BE, Bucks, United Kingdom

VAT Reg. Nr.: 210 9847 13

Data Protection Officer: Fernando Chica

Email address: fernando@mayconsulting.es

Telephone number: 01908 414075

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

4. What are my rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.

b) The right to access the personal data we hold about you. Part 10 will tell you how to do this.

c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.

d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to us using your personal data for a particular purpose or purposes.

g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5. What Personal Data Do You Collect?

We collect some or all of the following personal data from you:

Name

Date of Birth

Gender

Address

Email address

Telephone number

Business Name

Job Title

Profession

Payment information

6. How Do You Use My Personal Data?

Under the GDPR we must always have a lawful basis for using personal data. This may be because the data is necessary for the production of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

Providing and managing your account.

Supplying services to you. Your personal details are required in order for us to enter into a contract with you.

Personalising and tailoring our services for you.

Communicating with you. This may include responding to emails or calls from you.

Supplying you with information by email and/or post that you have opted-in to (you may unsubscribe or opt-out at any time by contacting us.)

We may also use your personal data for marketing purposes, which may include contacting you by email or telephone or post with information, news and advice on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reasons for which it was first collected. Your personal data will therefore be kept for 7 years.

8. How and Where Do You Store or Transfer My Personal Data?

The security of your personal data is essential to us, and to protect it and ensure that it is handled safely, securely, and in accordance with your rights, our obligations, and any third-party obligations, we take a number of important measures, including TLS encryption for email and SSL encryption for transport to third parties. UK Servers are all password and firewall protected with anti-virus software and daily backup.

Do You Share My Personal Data?

We sometimes contract with the following third parties for data storage and processing. those third parties access some or all of your personal data that we hold. If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR.

Xero Limited
May Business Consulting S.L. Spain

9. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 14 days of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

10. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Post: The Pinnacle, Midsummer Boulevard, Milton Keynes, Bucks, MK9 1BP, United Kingdom